Dealing with tax issues can be a daunting and stressful experience. Whether you’re facing IRS audits, tax debt, or other tax-related problems, seeking professional help from a tax resolution company can be a wise decision. However, not all tax resolution firms are created equal, and finding the ideal one is crucial. In this article, we’ll discuss some essential points to consider when selecting the right tax resolution company to address your specific needs.

Expertise And Credentials

When selecting a tax resolution company, the first and most important thing to take into account is their experience and qualifications. Ensure that the firm has experienced tax professionals, such as enrolled agents, certified public accountants (CPAs), and tax attorneys on staff. These experts should have a deep understanding of tax laws, regulations, and the IRS collection process. Look for certifications, licenses, and memberships in professional organizations as indicators of their credibility.

Services Offered

Different tax resolution companies may offer a range of services, including tax preparation, audit representation, offers in compromise, installment agreements, and more. Assess your specific tax problem and choose a company that specializes in the services you require. It’s essential to work with a company like Polston Tax that has a proven track record of successfully resolving cases similar to yours.

Reputation And Reviews

Examine the standing of the tax resolution business you are thinking about using. To evaluate their reputation, read customer testimonies and internet reviews. Pay attention to what customers have to say about their experiences, results, and level of customer care. A business that enjoys great evaluations and a solid reputation is more likely to offer trustworthy support.

Transparency And Fees

It’s critical to communicate clearly and be open and honest about fees. Reputable tax resolution firms will give a thorough explanation of the costs involved in their services and will be transparent about their pricing model. Steer clear of businesses that require huge upfront costs before work begins or make unrealistic performance promises. Make sure there are no hidden expenses and are aware of the conditions of participation.

Free Consultation

In many cases, a respectable organization that resolves tax issues will provide you with a free initial consultation during which they will analyze your current tax predicament and go over your options. Make use of this opportunity to ask questions, gain a better understanding of the process, and gauge their approach. You will also get the opportunity to assess their level of professionalism, as well as their level of knowledge and eagerness to assist you, during the consultation.

Client-Centric Approach

Pick a company that specializes in tax resolution and focuses on the needs of its customers. To successfully resolve your tax issues, you will need to develop a strategy that is individualized to your specific situation. Businesses that invest the time to learn about your unique financial and tax concerns have a better chance of providing workable answers. Steer clear of businesses that employ cookie-cutter strategies.

Success Rate And Guarantees

While no tax resolution company can guarantee specific outcomes with the IRS, inquire about their success rate in resolving cases similar to yours. Ask about their experience handling cases with the IRS and state tax agencies. Be cautious of companies that make extravagant promises or guarantees that seem too good to be true. A reputable firm will provide realistic expectations based on your situation.


Choosing the right tax resolution company is a crucial step in resolving your tax problems and regaining financial peace of mind. By considering the expertise and credentials of the firm, the services they offer, their reputation and reviews, transparency in fees, the availability of a free consultation, a client-centric approach, and their success rate, you can make an informed decision that aligns with your specific needs and circumstances.